Managed Services

Network Related Services

---

24x7 Network and Server Monitoring and Management

For business critical applications such email, web applications (Microsoft Sharepoint), office internet access and remote VPN access. We are able to provide notification services and quick response and resolution for each issue.

LAN and Wireless Lan Security Auditing

Far too many networks are set up using the default setting on the network equipment, without taking into account the inate security issue that this presents. Leaving your network unsecured is as dangerous and leaving the door opened to your office day and night. We have a set of best practices to secure both your wireless network and your wired network.

Network Intrusion Detection

This service is designed to monitor for unusual file changes on a server, which may indicate a possible network based intrusion. With this service, we are able to provide quick response and resolution if an issue arises.

Workstation and Server Related Services

---

On/Off Site Data Backup

The normal office may create and/or change 10 - 30 documents a day. In most enviornments, daily backups are essential to secure that days work. Yet most times it is either completely neglected or implemented incorrectly. Hard drive failure is can result in lost data as well as time already paid for by the employer. We provide robust solutions for both onsite and remote backups of your working files.

User Account Administration

This service is designed to manage the user account permissions, access, password resets and deletions. We provide email and network domain account administration as all environments need this to stay secure and productive.

Server and Software Security Patching

Software updates and security patches are frequently released for operating systems such as Microsoft Windows XP, or software like the production suite MS Office, to add stability as well as new features. In the IT world, new security vulnerabilities are found weekly, opening the door to new threats to your data and company's information. We implement the relevant updates and security patches as soon as they have been verified to ensure our clients' peace of mind.

Antivirus and Malware Prevention

Once a virus gains access to a network it becomes difficult to remove without interrupting productivity. The best strategy for fight a virus infection is to prevent the infection in the first place. We offer installation and management of an award winning antivirus and malware protection suite. This software suite downloads the latest protection code to ensure that all servers and workstations on the network are protected.